Please note: You will receive an invoice which includes instructions for payment. Payments must be received at least two weeks prior to the class date to secure your registration. Cancellations must also be received at least two weeks prior to be eligible for a refund.

Facilitation Basics for Coastal Managers (in-person)

  • Wednesday, September 18, 2024
  • 9:00 AM - 4:30 PM
  • Environmental Services Building (9850 64th St W, University Place, WA 98467)
  • 19



This course provides tools to design and implement productive meetings. Participants will learn basic facilitation skills and techniques for dealing with disruptive behaviors. Class time is provided to practice using tools and skills to plan and facilitate meetings that accomplish objectives while minimizing conflict.

Participants at every level are welcome, since the new skills will be useful even when attending, but not running, a meeting.

Learning Outcomes

  • Facilitate meetings effectively
  • Use appropriate process tools and techniques to reach the meeting objectives
  • Identify disruptive behaviors in group processes and practice strategies to deal with them

This course is taught by national trainers from NOAA's Office for Coastal Management. The training will take place at the Environmental Services Building (9850 64th St W, University Place, WA 98467) from 9:00 am - 4:30 pm. Lunch is provided (7.5 CM AICP credits/ CEP points).

Please email the Coastal Training Program ( if you require an accommodation for this training (audio, visual, mobility, or other). Additionally, the program can offer a couple of scholarships to cover the registration fees with each training. Please reach out if you need a scholarship in order to participate in the training.


Jan Kuklick joined NOAA's Office for Coastal Management (OCM) in June 1997 as a coastal management specialist. She has been working in the field of coastal and marine science since 1989 and has extensive experience in facilitation and meeting coordination and management. Before joining OCM, she worked in the area of oil spill response, damage assessment, and contingency planning. She holds a master of science in marine biology from the University of North Carolina at Wilmington and a bachelor of science in biology from the College of William and Mary.

Pam Kylstra is a program development specialist with the NOAA Office for Coastal Management. She develops and delivers training programs, serves as an evaluator of coastal programs and National Estuarine Research Reserves (NERR), and provides facilitation services for the coastal resource management community, including Sea Grant, NERRs, and other federal, state, and local agencies and organizations. Ms. Kylstra holds a Master of Science in marine resource management from Oregon State University’s College of Atmospheric and Oceanic Sciences and a Bachelor of Science in zoology from North Carolina State University. She also has completed certification courses in instructional design, facilitation, and mediation.

Washington State Department of Ecology 


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